Security is not an option



Support


Hotline and Services

We have our own specialists and professionally trained partners working hard for you to ensure the best support available.
 
Support for partners:
 
Second level support is free of charge for partners of underground_8. Please contact support via phone or email. You find our contact details below, or feel free to use our online support form.
 
Support for end users with a CarePack support contract:
 
If you are an end user and have opted for a CarePack support contract, you can either call us at the phone number below or send an email to support. 
 
underground_8 Support Hotline:

Phone: +43 732 250270-30
Email: support@underground8.com
 
You will receive a reply within only a few minutes:
 
Support for end users without support contract.
 
If you do not have a support contract, you can obtain first level support directly from your underground_8 partner near you.
Please contact your local IT service provider or your system integrator. Of course you can always contact us if you need assistance or if you want to be contacted by our local partners, feel free to complete our support form online.
 


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